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Customer Service Representatives

Our customer service representative teams have been highly successful, especially when paired with clinical sales representatives. Market research on this new hybrid model shows that access with physicians is increased, and both physicians and sales representatives prefer this model, resulting in strong market share results.

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Publicis Selling Solutions Fact Sheet (PDF)

Related Resources

Case Study

Dual Ownership Brings Added Value to Physicians' Practices

Improves Market Share, Physician Access & Satisfaction

A top pharmaceutical company reduced their sales force's calls by 30%, while increasing market share, gaining greater access to physicians, and achieving higher overall satisfaction when Publicis Selling Solutions paired their clinical sales representatives with a team of PSSG's specialized customer services experts. To learn more, Click here.

Case Study #7007-CSR

Article

Four Trends Drive the Future of Sampling

Rick Keefer, President & CEO of Publicis Strategic Solutions Group, details four trends that will shape the way drugs are sampled in the coming years in this interview with MedAdNews.

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Appeared in August 2009 MedAdNews. Used with Permission.

All Publicis Selling Solutions Team Capabilities:

Specialty Sales Teams Clinical Health Educator Teams Primary Care Sales Teams Flextime Sales Teams
Managed Markets Account Teams Hospital Sales Teams Customer Service Representatives Blended Brand Teams

For more information about message delivery options for your brand today, contact:

Gaurav Saxena, Business Development, at
dominate@pSellingSolutions.com or call toll-free (866) 616-4777

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